Customer Engagement Automation
Understand customers, automate communications, and create brand advocates with our award-winning platform for retailers.
Do you have a record of all your old and current customers? Do you get in touch with them occasionally? Can you learn what they think of your brand? Would you like to convert your one-timers into loyal ones?
Maybe it’s time to rethink your approach…
Join the nation-wide network!
Perfect network for restaurants and retailers of all sizes.
The Network Benefits
Thousands of our members can be part of your database just by shopping at your store. We sync a customer’s existing profile to your account in real-time.
Engage in Conversation
Connect with customers at every touch-point, follow up with brand-recall automation, collect insights, and create meaningful relationships.
Drive More Loyal Customers
Retain your customers with a tailor-made loyalty program, and track influence. Collect data from your POS with our robust API integration.
Powerful platform for retailers.
Centralized communications, automated marketing, one-touch promotions and spend-based rewards
Device a spend-based loyalty program to increase customer frequency and average ticket-size.
Instore & Remote Feedback
Get timely feedback from in-store customers, and act swiftly to keep them happy. Using assisted Net Promoter System®, you can track your customer sentiments and engage with them instantly.
Run digital campaigns to target specific sets of customers on SMS and Email.
Engagement on Auto-Pilot
Define SMS and Email templates to interact with your customers after every sale, and execute triggers based on customer’s behavior.
Offers and Coupons
Manage coupons and spread the word along the hierarchy of your team. Win your customers back and entice them with delightful offers.
CRM & Powerful Reports
Manage your customer data effectively with our export tools. Get summarized sales numbers, returning customers, and feedback ratings on graphs and charts.
Business Website & Mobile app
Get your brand presence on the mobile phones of all your customers, and a dedicated landing web-page for your business products, news updates, contact information.
Engage customers on multiple channels
Create connected experiences
Whether you’re after customer attraction, retention or engagement,
We do that – In fact, that’s all we do.
Sequences & Drip Messages
Customer Experience Management
A successful organization ought to have a persistent flow of prospects and be watchful for not squandering cash in the wrong channels.
- Discover new customer acquisition channels
- Get traction for new product launches
- Increase the number of store walk-ins
Making the guests in your store experience their “Aha!” moment is crucial to the growth of your business.
- Automate your on-boarding communication
- Create email nurtures to welcome new customers
- Inform and educate customers on your key products
As the studies reveal, loyal customers generate 70% of the yearly sales. Use newsletters and announcements to keep your customers in the loop.
- Accurate retention analysis
- Remind and get back old customers
- Increase loyal customer base
Leverage customer data, along with CRM, and ERP data to predict when a customer is ready for an upsell.
- Increase your payable customer base
- Decrease churn
- Increase annual revenue
Deploy online surveys to measure NPS (Net Promoter Score) of your brand, and gauge your customer satisfaction.
- Identify happy customers and turn them into brand-advocates
- Attend customer problems in real-time
- Give special care to at-risk customers
Delivered in three flavors, designed to suit your every need
No credit card required to signup. Start your 1-month free trial now.
How it works?
Watch and learn more about our platform
Step by step explanation (2 mins)
Journey of customer and retailer (1:30 mins)