Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even more customers. Lets now focus on how you build customer loyalty.

You build loyalty by:

  1. Keep in touch with customers using email marketing, thank you cards and more.
  2. Treating your team well so they treat your customers well.
  3. Showing that you care and remembering what they like and don’t like.
  4. Rewarding them for choosing you over your competitors.
  5. Truly giving a damn about them and figuring out how to make them more success, happy and joyful.

In short, you build customer loyalty by treating people how they want to be treated. Does your marketing plan include strategies and tactics for customer loyalty & customer retention?
Customer Loyalty through Mobile Apps

The newest trends in customer loyalty platforms are the inclusion of social media and mobile applications that have the power to create or strengthen sustainable customer loyalty. When done right, these programs would result to repeat visits by customers, equating to more revenue per customer over time.

Loyalty programs are amazing for customer retention. People love “free,” so even something extremely low-value can seem like a huge win. And it’s a win for you too, since it means they’ll buy more often from you.

Categories: Blog

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